Management Team

Michael Heap

Vice President, Business Development

Michael manages AERYX client relationships and directs the company’s marketing strategies. Michael’s wide and varied technology background compliments his commitment to providing viable customer solutions.

Michael began his career at SHL Systemhouse as an Information Technology consultant focused on conceptualizing and implementing business solutions across a wide range of industries. Prior to AERYX, Michael spent five years at AT&T Capital where he was Vice President, Sales and Marketing. Michael was instrumental in establishing AT&T Capital’s Variable Billing business group.

Michael has a B.Math from the University of Waterloo and a M.B.A. from York University.

Michael Beallor - Vice President Engineering and Product Development - AeryxMichael Beallor

Vice President, Engineering & Product Development

Michael Beallor oversees the robust technological direction and quality architecture that AERYX is known for. He ensures that leading-edge tools and techniques are utilized while always staying focused on the needs of our clients.

Mike has managed many major technology projects across North America such as the North York Telephone Mega-City Referendum and London Life’s Interactive Voice Response GPAS system.

Prior to building AERYX, Mike spent a number of years as a Senior Network Systems Analyst with Ontario Hydro and later as Director of Product Development and Engineering for Zenox Communications Inc.

Mike has a B.A.Sc. and M.Eng. from the University of Toronto and a CPAC from Seneca College.

Berto Marques, Director Engineering and Product Development - AeryxBerto Marques

Director, Engineering & Product Development

Since 2001, Bert has been an integral part of the Aeryx Product Development team and has performed a variety of key roles in many of AERYX’s major enterprise initiatives.

Berto is responsible for the on-going maintenance and support of AERYX’s monthly telecommunication billing solutions and our retail management solutions

Berto has a B.A. Sc in Civil Engineering from the University of Waterloo and a has a Post-Graduate Applied Information Diploma from the Information Technology Institute in Toronto.

Gigi Boate

Director, Production Services

Gigi provides direction over the monthly operation of AERYX‘s managed client solutions. These solutions range from computer-telephony applications to billing services to web-based systems.

Gigi started her career as a Systems Analyst at Zenox Communications where she developed and tested complex, integrated programs that supported the media industry. After Zenox, Gigi spent over six years as a Business Technology Consultant at Calicom Solutions, building the architecture as well as supporting several large-scale computer telephony projects including the Weather Network’s automated weather condition system and Royal Airlines reservation system. Prior to joining AERYX in 2000, Gigi served as Manager, Information Technology for E-News Services at one of Canada’s e-commerce giants: BCE Emergis.

Gigi graduated from Seneca College with a diploma in Computer Programming and Operations. She is currently completing a B.A. at the University of Toronto.

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